EANCOM® 2002 S4 Edition 2014 Part II
RETINS Instruction for returns message
5. Segments Layout
 
Previous Segment Segment number: 11 Legend Next Segment
SG3 - C 9 -
NAD-LOC-SG4-SG5
A group of segments identifying the parties involved in the instruction to return message and any associated information.
SG5 - C 9 -
CTA-COM
A group of segments identifying the contact person or department for the current party and if required specifying the communication channel and number.
CTA - M 1 -
Contact information
  Function:
  To identify a person or a department to whom communication should be directed.
 
EDIFACT
EAN *
Description
3139
Contact function code
C an..3
R  
IC = Information contact
C056
DEPARTMENT OR EMPLOYEE DETAILS
C
O    
3413
Department or employee name code
C an..17
O    
3412
Department or employee name
C an..35
O    
Segment Notes:
This segment is used to identify the department and/or person within the party specified in the NAD.
The Global Location Number GLN - Format n13 - is particularly suitable for this purpose.

Example:
CTA+IC+:MARK CARTER'
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